For more than 28 years PromoCell has supported scientists by supplying human cell culture products complemented by professional service and advice. With the help of these products scientists generate valuable information in both basic and applied research fields. Continuous improvement and development of PromoCell products and services is essential for supporting advances in research. Since its beginnings, PromoCell has strived to fully meet these requirements. It is a fundamental goal of our corporate policy:
In addition to compliance with high ethical standard in handling with human tissue, we are engaged to produce high-quality cell culture products and cell biological/biochemical reagents for global research. This quality demand is complemented by the transfer of practical knowledge through training and technical customer service. Long-term customer satisfaction is our top priority. To support the advancement of research, continuous improvement and development of our products and services is essential and thus a fundamental objective of our quality policy exemplified and imparted to our employees.
This is the indispensible basis for our success and our customers’ trust.
Certification of Compliance
PromoCell’s certification of compliance with ISO 9001:2015 and ISO 29990:2010 recognizes that the policies, practices and procedures of our firm ensure consistent quality in the services and work product we provide our clients.
ISO 29990:2010 is the benchmark standard for “Learning services for non-formal education and training – basic requirements for service providers”. Therefore our PromoCell Academy is able to promote courses internationally with the knowledge that it’s full learning, assessment and examination process is independently verified and validated to ISO standards. This ensures learning outcomes based on the assessment of knowledge, ability, attitude, cultural diversity and personal disciplines.
Today PromoCell is a leading European producer of human cell culture products, continuously providing quality assurance and scientific precision.
Consequently, PromoCell strictly complies with the following procedure for the donation and collection of human tissue used for cell isolation:
The tissue used by PromoCell for the isolation of human cell cultures is derived from donors who have signed an informed consent form (this being done by the donor himself, an authorized agent, or a legal agent) which outlines in detail the purpose of the donation and the procedure for processing the tissue. We do not accept or use any tissue without prior signing of the consent documents.
When obtaining and using human tissue, PromoCell acts in strict compliance with
- “The Convention for Protection of Human Rights and Dignity of the Human Being with Regard to the Application of Biology and Medicine: Convention of Human Rights and Biomedicine” published on April 4th, 1997 by the Council of Europe (European Treaty Series – no 164).
- “The Human Tissue Act” published on November 15th, 2004 by the government of the United Kingdom. This act aims to make consent a fundamental principle underpinning the use and storage of human tissue. More about PromoCell Cells and HTA.
- “The Declaration of Helsinki” developed by the World Medical Association as a statement of ethical principles to provide guidance to physicians and other participants in medical research involving human subjects.
- “German Federal Data Protection Act“ to protect privacy of donors.
Should you have any questions concerning ethical aspects related to the use of Primary Human Cells, do not hesitate to contact us.
Dr. Irma Börcsök
Phone: +49 6221 – 649 34 0
Fax: +49 6221 – 649 34 40